81: Leaders With Heart Embrace the Mess of Humanness in the Workplace

In this episode, Heather speaks with Phil Burgess, Chief People Officer of CSpace about his leadership philosophy, the messiness that happens in the workplace, a time when he was not a shining example of leadership with heart and what he did to move out of it and some amazing pearls of wisdom. Key takeaways: It's up to leaders to embrace the mess that is all of us at work Leaders must model the change they are seeking Leaders are more effective when they invite feedback from direct reports and act upon what they hear by making small tweaks Spending time with your people helps to connect the dots about them and about areas that need attention in the business As a leader we cannot always make everyone happy Be who you are as a leader and not a copy of someone else Let yourself off the hook. Have conviction in what you are doing Seek out safe spaces where the leader can be vulnerable Catch yourself doing things right Remember, that everyone owns the culture