815: Customer Support = Life Support

As I've mentioned before, one of my side-gigs in this portfolio career is doing customer support for a company I admire. It doesn't take up much of my time, but people have asked why I trade time that could be worth £100 for time that's worth a lot less. Of course, there are other ways than money to measure value. Working with the guys at TinyLittleBusinesses.com gives me a front-row seat to two of the guys I admire most in the world. But also, I love supporting people. It's how I built my first business over 20 years, a relentless focus on helping people get what they want. Writing is often a solitary business, connecting with people who need help – and helping them – is a value all of it's own. Episode home: https://StoriesMeanBusiness.com/podcast/815:-Customer-Support-=-Life Support