#816: The Future of Retail Is Personal: Styling, Community & Customer Loyalty

What if your "side hustle experiment" accidentally became a multi-store franchise brand? Lindsay Rando, Bobbles & Lace, didn't set out to build a retail empire. She started with a $70 jewelry pushcart on the streets of downtown LA—and 20 years later, that same mindset evolved into 30+ boutique franchise locations built on styling, community, and real human connection. Inside this conversation, Ashley Alderson and Lindsay break down what actually drives retail success. Her story challenges everything we think we know about scaling a boutique: it's not about perfect planning, it's about repeatable experiences, leadership growth, and learning fast from every "mistake" along the way. You'll learn: How a $70 pushcart turned into a multi-state franchise system Why leadership—not marketing—is the real growth bottleneck The mindset shift from entrepreneur → CEO → leader Why clarity in communication solves 90% of team problems Join The Boutique Hub Retail Bootcamp Accelerator Lindsay Rando & Bobbles & Lace: Instagram:@bobblesandlace Website:bobblesandlace.com ____________________________ Ashley Alderson: Instagram The Boutique Hub: Website | Facebook | Instagram | Pinterest | TikTok | YouTube

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This episode is 43 minutes long.

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This episode was published on June 16, 2026.

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