EPISODE · Mar 19, 2026 · 1H 3M
#82 Bobby "G" Gleason: 1 Rule That Separates Good From Great Bartenders
from Serves You Right · host Andrew Roy
It seems like success in the bar should come from better drinks, faster service, or stronger pours. Bobby “G” has all those things (except maybe the stronger pours), but thinks there’s more to that idea. This episode explores the real driver of success behind the bar: hospitality first, precision second, ego last. Bobby “G” Gleason, a USBG Master Mixologist and former Beam Suntory ambassador, shares the exact mindset, systems, and habits that took him from barback to global authority. If you want to know what true mastery sounds like, consistent cocktails, loyal guests, and long term leverage in the hospitality industry, this conversation delivers the roadmap most people never get.Expect to learn:Why chasing tips is the fastest way to limit your incomeThe barback skill that predicts who becomes eliteHow to build drinks that guarantee repeat ordersThe 2-1-2-1 formula that fixes unbalanced cocktails instantlyWhy most bartenders lose guests without realizing itLinks:USBG (United States Bartenders Guild)Mixology Made EasyBeam Suntory PortfolioGet in touch with Andrew for rare whiskeyService starts now.Follow the show: Spotify, Apple Podcasts, YouTubeI talk mostly to people in and around the service industry space. I'm looking to hear from the people I wish I could have talked to when I was coming up in restaurants. Said another way: I am trying to make sense of this wild, beautiful mess of a life, and help others that are feeling similarly confused and/or lost. Check out the Podcast Website Here and get in touch with me!Classic Episodes You May Like:#22:Doug Frost MW MS#23:Jeffrey Morgenthaler#31:ET: Entrepreneur (and creator of Surfer on Acid)#38:Aaron Goldfarb Hunting for Ancient Booze#39:Edward Slingerland's Masterful work on Intoxication#46:Andrew Hurley of Vegas.Wine#64:Chris Tunstall of A Bar AboveAs always, I’m just here taking notes, trying to figure out what it all means.Cheers
What this episode covers
It seems like success in the bar should come from better drinks, faster service, or stronger pours. Bobby “G” has all those things (except maybe the stronger pours), but thinks there’s more to that idea. This episode explores the real driver of success behind the bar: hospitality first, precision second, ego last. Bobby “G” Gleason, a USBG Master Mixologist and former Beam Suntory ambassador, shares the exact mindset, systems, and habits that took him from barback to global authority. If you want to know what true mastery sounds like, consistent cocktails, loyal guests, and long term leverage in the hospitality industry, this conversation delivers the roadmap most people never get.Expect to learn:Why chasing tips is the fastest way to limit your incomeThe barback skill that predicts who becomes eliteHow to build drinks that guarantee repeat ordersThe 2-1-2-1 formula that fixes unbalanced cocktails instantlyWhy most bartenders lose guests without realizing itLinks:USBG (United States Bartenders Guild)Mixology Made EasyBeam Suntory PortfolioGet in touch with Andrew for rare whiskeyService starts now.Follow the show: Spotify, Apple Podcasts, YouTubeI talk mostly to people in and around the service industry space. I'm looking to hear from the people I wish I could have talked to when I was coming up in restaurants. Said another way: I am trying to make sense of this wild, beautiful mess of a life, and help others that are feeling similarly confused and/or lost. Check out the Podcast Website Here and get in touch with me!Classic Episodes You May Like:#22:Doug Frost MW MS#23:Jeffrey Morgenthaler#31:ET: Entrepreneur (and creator of Surfer on Acid)#38:Aaron Goldfarb Hunting for Ancient Booze#39:Edward Slingerland's Masterful work on Intoxication#46:Andrew Hurley of Vegas.Wine#64:Chris Tunstall of A Bar AboveAs always, I’m just here taking notes, trying to figure out what it all means.Cheers
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#82 Bobby "G" Gleason: 1 Rule That Separates Good From Great Bartenders
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