82. Loyalty in the STR industry - Journey

In this episode, we sit down with Zach Busekrus, a well-connected entrepreneur in the short-term rental (STR) space. From launching and selling his own startup to building powerful networks within the industry, Zach has seen it all!We dive deep into loyalty in the STR industry and how concepts from hospitality giants like Hilton and Marriott can be applied to short-term rentals. Zach, Head of the Journey Alliance, shares his insights on retention, scaling, and the future of guest experience.Connect with me...Podcast: ⁠https://podcasters.spotify.com/pod/show/patryk-swietekYouTube Channel: ⁠https://www.youtube.com/@patrykswietekInstagram: ⁠https://www.instagram.com/patryk_swietek/Facebook Group: ⁠https://www.facebook.com/groups/strnation/Connect with Zach Busekrus on LinkedIn https://www.linkedin.com/in/zacharybusekrus/