82. Presenting Bad News
from The White Rabbit Hosted by Matt Krause and Alper Rozanes
Inspired by a recent guest's comment, Matt and Alper dig into Alper's patented 4-step process for presenting bad news, not just bad news to the board, but bad news to pretty much any audience. The four steps are: 1. State the obvious (be upfront about the problem); 2. Tell them why you believe this happened; 3. Tell them what next steps you will be taking; 4. Give them a timeline. Anybody who needs to break some negative news to someone else (and who amongst us hasn't been in that boat at some point) should listen to this episode.
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