844. Insights: What's next for Monzo? An exclusive interview with CEO TS Anil

"The incumbent banking industry is built on customer ignorance, customer vulnerability, or customer inertia. We have set out to change all of that..." In this special Insights episode, 11:FS CEO David M. Brear sat down for an exclusive chat with the CEO of Monzo, TS Anil, in which they discuss TS' own career and the future of Monzo as it breaks out of the UK and plots expansion in the US and beyond. This week's guests include: TS Anil, CEO at Monzo Highlights from this episode: How does Monzo's investment impact their strategy? (01:35) Helping customers make long term investment decisions (05:38) Putting community at the heart of what Monzo do (09:30) "When we're trusted, we feel empowered to solve more problems" (14:00) "Every part of the world needs a Monzo" (17:00) Following the North Star around the noise (20:16) A massive longing to transform banking (23:50) Powering through the Covid pandemic (26:40) Setting the mandate for ourselves (30:00) "Feeling like a person of colour was never a part of my identity" (34:30) --------------------------------------- Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services.  Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry. Our weekly news show drops every Monday and tackles the biggest news stories, from acquisitions and launches, to regulatory changes and innovation. Then, every Friday our Insights show dives deeper into the hottest topics shaping the industry like web3 and BNPL. Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you. If you enjoyed this episode, don't forget to subscribe and please leave a review Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email [email protected]! Learn more about your ad choices. Visit megaphone.fm/adchoices