85% of Employees Don't Get Their Benefits. AI Is Finally Fixing That.

Here's a wild number: 85% of employees don't understand the benefits their employer provides. Over half of them regret their choices by the time the next enrollment rolls around. The average worker spends less than an hour picking coverage that affects their health, their family, and their finances for an entire year. That's been the reality for over a decade. But in late 2025 and early 2026, three major benefits platforms — Businessolver, bswift, and Alight — shipped AI-native enrollment guidance. And the early numbers are kind of remarkable. In this episode, we break down what these tools are doing differently, the metrics that actually matter, and what HR leaders should be asking their vendors before fall 2026 enrollment planning kicks off.