85: Straight Talk (Strategically Tackling Rough Situations and Tough Issues Effectively and Directly) with Jackie Brown, Director of HR, Community Dental Partners

In this episode Emmet discusses "Straight Talk" with Jackie Brown, Director of HR of Community Dental Partners. It's an approach that helps address communication breakdowns in organizations and between employees by facing issues when they happen. This allows for positive communication, working toward collaboration — a professional and consistent way to resolve issues and maintain culture by attacking the problem not the person. Conflict resolution communication always needs to happen even within a DSO that is core-value driven and has great culture.