861. The Power of Asking Why

In this episode, Dr. Killeen shares a lesson from a recent strategy meeting where one simple question kept coming up over and over again: “Why?” While it can feel uncomfortable at first, asking deeper questions often uncovers assumptions, weak systems, and habits we’ve stopped thinking critically about. This applies directly to dentistry and leadership. From scheduling systems to patient flow, many practices operate on routines that were never fully questioned. Sometimes one thoughtful “why” is enough to create clarity and spark meaningful improvement. Better decisions usually start with better questions.