#87: Hiring, Firing + Managing Your First Team ft. Heather O'Neill

I'm joined by client and friend Heather O'Neill, the CEO and Strategic Partner for tech consulting + UX firm, Pixels for Humans, to talk about hiring, firing, and managing micro-teams. With over 20 years of experience in her field, Heather prides herself on her ability to help business owners grow their companies while maintaining the values most important to them and shares with me the many lessons she's learned about growing and developing strong small business teams.  In this episode, Heather and I cover: Control, trust, and power dynamics when hiring and managing a team Transitioning from managing the work to managing the people doing the work Learning to be a manager while you're still responsible for certain deliverables Hiring with honesty and firing with integrity Feedback, introspection, and self-auditing throughout these processes