873. The Most Human Practice Wins

In this episode, Dr. Killeen reflects on a powerful quote from Mary Kay Ash and explores a simple truth: people want to feel important. Whether it's a patient sitting in the chair or a team member showing up every day, genuine attention and human connection matter more than we often realize. Dr. Killeen discusses why the most successful practices aren't always the fastest or most advanced, but the ones that make people feel seen, valued, and appreciated. He shares how small moments of recognition can build trust, strengthen culture, and create lasting loyalty in both patients and team members.