88: The Power of Mirroring Clients’ Words

from The Human Side of Money · host Brendan Frazier

There’s one communication technique in the skill set of FBI hostage negotiators that stands above the rest. One they describe as being the closest you’ll get to a jedi mind trick. It’s called “mirroring”. Here’s what it does in conversation: Facilitates bonding and trust, creates connection and empathy, buys you time to regroup your thoughts, … Read More Read More

Episode metadata supplied by the publisher feed · Published Jul 14, 2023

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88: The Power of Mirroring Clients’ Words

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