#88: Workforce Development, Strategy, and Impact ft. Susan Crossett

In this episode of Cultivate CNY, we’re excited to welcome Susan Crossett to the show!Susan is a bold force for transformation in Central New York—whether she’s leading organizational change, elevating community partnerships, or helping businesses evolve with purpose. As the Owner and CEO of Sapphire Recruitment, Susan recently rebranded the longtime firm CPS Recruitment and is now spearheading its relocation to Syracuse’s Inner Harbor, placing it at the center of the region’s next wave of growth.With a rich background spanning corporate strategy, governance, and mission-driven leadership, Susan has served in executive roles across industries—from energy and law to healthcare and nonprofit work. Her leadership style is thoughtful, values-driven, and deeply focused on creating sustainable impact.In this episode, we explore Susan’s path through the corporate world, the intentional choices behind her leadership, and how she’s helping shape the future of workforce development across Upstate New York.It’s a conversation about purpose, transformation, and building with both vision and heart.Connect with Susan on LinkedInLearn more about Sapphire RecruitmentReady to gain access to exclusive discounts on some of our favorite women-owned products and services in Central New York? Introducing the 2025-2026 CNYWN ⁠⁠⁠⁠Member's Card⁠⁠⁠⁠! SHOP & SAVE AT 30+ women-owned businesses ACROSS CENTRAL NEW YORK ⁠⁠⁠⁠Apply⁠⁠⁠⁠⁠ to be a guest on Cultivate CNYConnect with Alex Canavan, the host of Cultivate CNY:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠   / alexandra.canavan  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow Cultivate CNY on Instagram:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠   / cultivatecny  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Support this podcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠Follow the CNY Women's Network on Instagram:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠   / cnywomensnetwork  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow the CNY Women's Network on TikTok:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠   / cnywomensnetwork  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠This episode is brought to you by the⁠⁠⁠⁠⁠ ⁠CNY Women’s Network.⁠ CNY Women’s Network is a Syracuse-based media company that prioritizes community and collaboration between woman-owned businesses. We connect, promote, and celebrate businesses in Central New York.Email [email protected] to learn more about how CNY Women's Network can amplify your brand.⁠⁠⁠⁠⁠Join⁠⁠⁠⁠⁠ The Collective by CNY Women’s Network, a membership community for growth-minded women.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Use the code: CULTIVATE10 for 10% off your first month or your first year with The Collective.This episode is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Diam Media Group⁠⁠⁠⁠⁠⁠