89: Administrative Behavior in Public Sector -- Herbert Kaufman (Part 2)

In the conclusion of our examination of Herbert Kaufman’s “The Forest Ranger: A Study in Administrative Behavior,” published in 1960, we bring the results of the study to contemporary times and look at how public sector organizations have evolved in the past six decades. As Kaufman would explain in an afterword in the revised version of his book, even the Forest Service face difficulties as civil rights and other movements took hold in the time after the original study. What are the pressures facing public servants today? To what extent are the lessons of Kaufman still relevant?