9 | Understanding, Listening, & Empathy: The Path to a Digital Future

Today's chat features Arleen Abarquez. Arleen is a digital advisor with Microsoft Digital, a customer facing team at Microsoft that helps big businesses re-invent themselves in the digital age. Arleen brings with her 30 years of experience in the technology industry, and her ability to understand large and strategic initiatives central to how businesses operate, and her ability to help businesses see through to their digital vision & journey, are the focal points of her success.Key Learnings from the episode:1) Be a team member to your customers, and come in with the right attitude: understanding, good listening skills, and empathy2) Digital re-invention: start with an envisioning process, and innovate through strategy sessions, putting structure to a customers' digital journey3) How to be heard (women & minority voices in technology): building credibility, authority, and trust4) Biggest learning in the last year: teaming and going into the digital future with others that have similar goals and complimentary perspectivesYou can contact Arleen via email: [email protected]: https://www.linkedin.com/in/arleenabarquez/Please feel free to follow me on LinkedIn, Instagram, Twitter, Medium, or to contact me directly at [email protected] Thank you so much for listening!