90. Communicating for Organizational Engagement in a Hybrid World (Dr Susan Glaser & Dr Peter Glaser)

In the hybrid workplace it can be challenging to communicate in a way that fosters engagement. However, there are some new strategies and tools to that can help enhance organizational engagement. My guests in this episode have been helping people communicate more effectively in the workplace for over 40 years. Combining their research and industry experience, they help create engagement and turn conflicts into productive conversations. Dr Susan Glaser and Dr Peter Glaser are the founders of Glaser & Associates Inc, providing essential interpersonal communication and leadership development consulting services to organizations. They earned their doctorates in Communications from the Pennsylvania State University. Their BreakThrough Communication series won the Gold Award for best hybrid learning of 2022 from the International E-Learning Association. As married business partners and co-presenters for 40 years, Susan and Peter have published over 40 research articles and three books, including the internationally acclaimed book Be Quiet, Be Heard: The Paradox of Persuasion. Their research on transforming organizational culture has received the International Association of Business Communication Research Foundation Award for bridging communication theory and practice. Feature stories have been written about them in Psychology Today, Fast Company, Business Week, Newsday, Nation’s Business, Working Woman, Success Magazine, and the Washington Post. They have served as members of the University of Oregon’s faculty, as well as consulting globally with leaders in business and government. Dr Susan Glaser & Dr Peter Glaser https://www.theglasers.com