90: Short Term Property Rental with Alex Nigg

(0:25) – Introduction(1:05) – What is Properly?(1:50) – How is the Short Term Rental Space Changing?(3:20) – What Percent of Short Term Rentals are Professionally Managed?(5:00) – What is Properly Doing Different in the Market?(7:35) – Why is Properly More Qualified to Take Care of Quality Assurance?(8:50) – What Does Properly Look Like Today?(9:20) – How Often Does a Maintenance Event Occur?(11:40) – How is Coordinating the Handyman Different From the Home Cleaner?(13:10) – How to Confirm the Quality of a Technician’s Job?(14:15) – Do Jobs Tend to Happen with the Guest Present?(14:35) – How are the Technicians Managed?(18:30) – How Does Alex Filter out Technicians?(19:40) – Will the Same Processes Work on Long Term Rentals?(20:25) – Does Properly Integrate with Other Softwares?(22:20) – What “Smart Tech” is Being Used in Properly’s System?(24:45) – How Do Property Management Companies Justify Outsourcing Such a Key Aspect of Their Business?(25:50) – Was There Push Back From Property Management Companies Not Wanting to Share Vendors?(29:20) – How Did Alex Start in a Two Sided Marketplace?(31:30) -Geographically What has Guided Properly to Certain Markets?(34:00) – What is Properly’s Pricing Strategy?(36:40) – Are Entrepreneurs Born or Bred?Resources mentioned:Properly