#91 Leandro Tripodi - Aportar valor a 36k pies de altura

Pensar en hacer algo distinto en un sector en el que está todo inventado, puede parecer tarea compleja. Pero hemos encontrado a alguien que no para de pensar cómo encontrar un valor diferencial para los clientes de la aerolínea para la que trabaja. Hablamos esta semana con Leandro Tripodi, Head of sales & Marketing para America de Air Europa, desde su sede en Miami. ¿Cómo están cambiando las líneas aéreas y qué hacer para fidelizar a los cliente y arañarle otros a la competencia?, ¿qué experiencia ha de encontrar un cliente para definirse por unos u otros? No te pierdas esta interesante entrevista a un profesional del que vas a aprender interesantes puntos de vista.

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