91. The Future of Field Services: Harnessing AI for Precision and Productivity

from TECHtonic: Trends in Technology and Services

Join Thomas Lah as he speaks with Andy Chinmulgund, CEO of Bruviti, to reveal how AI is transforming the operating models of field service organizations. In this episode, find out how AI-driven solutions like predictive analytics, parts prediction engines, and dynamic triage agents are revolutionizing field operations. From reducing truck rolls and optimizing spare parts management to enhancing technician expertise, the conversation unveils practical AI use cases that boost efficiency, customer satisfaction, and environmental impact.Also, hear how AI makes field service careers more accessible and appealing to new generations, uncovers insights for better product design, and bridges the gap between service and product teams. If you're in field services, this episode is your gateway to the future of innovation and excellence.

What this episode covers

Discover how AI is transforming field service operations by optimizing efficiency, enhancing customer satisfaction, and bridging the gap between service and product teams.

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91. The Future of Field Services: Harnessing AI for Precision and Productivity

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This episode is 38 minutes long.

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This episode was published on December 6, 2024.

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