911 Dispatch Center

Did you know the local 911 dispatch center handles between 275,000 and 300,000 calls (emergency and non-emergency) every year?  In this episode of The Mayor’s Table, Mayor Duckett sits down with Nicole Brown, director of the San Juan County Communications Authority, to talk about the vital work of 911 professionals, the challenges they face, and the evolving technology behind emergency response. The conversation also covers the importance of knowing when to call 911 versus the non-emergency line, how tools like Smart911 and Everbridge can help keep you safer, and why it’s time to recognize our dispatchers as first responders. Don’t miss this informative and eye-opening conversation!