913. Entropy is Coming For Your Practice

Dr. Killeen explores the law of entropy and what it can teach us about running a great dental practice. Just like a garage gets messier when nobody maintains it, practice systems naturally drift over time. Scheduling protocols get skipped, standards slip, and good habits slowly disappear unless someone actively puts energy back into them. The good news is that this isn't a sign of failure. It's simply the reality of leadership. It's explained why maintaining a strong practice requires continuous reinforcement through training, accountability, reminders, and regular check-ins. The goal isn't to build perfect systems once, but to keep putting energy into them so they stay strong.