93: 10 Tips to Building Great Bookkeeping Relationships Through Client Onboarding

Over the last few weeks we've been working away at breaking down what client onboarding is, why it's important, what's included in creating an Onboarding Workflow and last week, we shared some fantastic templates to make the process easier on you!Join us again for this new episode of The Bookkeepers' Voice, as we share 10 Savvy Tips to help you create better relationships with your bookkeeping clients through the use of your Onboarding Process. From personalising your clients experience, thinking about long term onboarding rather than just short term, educating your client on an ongoing basis, ensuring handover is as smooth as possible - we've got all the tips you need to make the process as easy as it should be! Key Takeaway: "When your client has a positive experience during the onboarding process, your work will pay itself over, as they will establish trust in your brand and also loyalty right away." Useful links:  Airtable Episode #092 - Onboarding Templates Episode #091 - Optimised Onboarding Workflow Episode #090 - Onboarding and Why is it Important See omnystudio.com/listener for privacy information.