93 - How AI Transforms Customer Understanding in Financial Institutions with Bordo AI's Krunal Patel

Your host, Thomas Watkins, talks with the Co-Founder and Chief Product Officer of Bordo AI, Krunal Patel. Krunal discusses the challenges financial institutions face in managing vast amounts of data and how Bordo AI leverages artificial intelligence to provide deeper customer insights. He shares the inspiration behind Bordo AI, emphasizing context awareness and transparency in AI. He covers the product development journey, challenges with data quality, future aspirations, and the importance of user experience. Krunal envisions Bordo AI as a leader in customer analytics, aiming to transform financial institutions' understanding and engagement with their customers.Learn more about Krunal's work HERE.Connect with Krunal on LinkedIn HERE. Think you'd be a great guest on the show? Apply HERE.