94. How to Hold People Accountable (Without Them Hating You) with Ashley Herd of The Manager Method

How do you hold your team accountable without becoming a micromanager? In this episode, I talk with Ashley Herd — employment lawyer turned HR leader and author of The Manager Method — about how to set clear expectations, follow up when things fall through the cracks, and have honest conversations about performance without it feeling punishing or personal.What You’ll Discover: Why agreement is not the same as accountability (and the one conversation most managers skip)How to delegate without ending up redoing everything at 10pm The real reason your team isn't following through (hint: it's probably not laziness)How to negotiate priorities upward so your boss's "urgent" request doesn't derail your team's weekAbout Ashley HerdAshley Herd is a former Chief People Officer and General Counsel , leadership speaker, and podcast host who has trained over 250,000 managers through LinkedIn Learning and live corporate trainings. Ashley has spent her career helping professionals navigate leadership challenges with clarity and confidence. Ashley built Manager Method after leading HR and Legal teams at McKinsey, Yum! Brands and Modern Luxury. She’s a top LinkedIn Learning instructor and co-host of the HR Besties podcast. As the CEO of Manager Method, Ashley works with organizations of all sizes to equip their managers with practical, proven tools that drive clarity, accountability and stronger teams - because better managers build better workplaces. https://www.managermethod.com/https://melodywilding.com/summitConnect with Melody:FREE NEWSLETTER: Psychology at Work WeeklyGet on the Waitlist for Speak Like a Senior Leader™Get on the Waitlist for Lead from WithinGet Melody's new book, Managing Up