942. The Problems We Solve

Dr. Killeen explores the idea that the value of a company is the sum of the problems it solves. In dentistry, that goes far beyond fixing teeth. Helping an anxious patient feel comfortable, finding an appointment time that works for a busy parent, or helping a team member handle a difficult situation are all problems worth solving. It is easy to focus on production, new patients, and other numbers, but those are often the result of something deeper: identifying what is difficult for people and finding better ways to solve it. Dr. Killeen shares examples from Capital Dental and challenges you to identify five problems your practice can solve, then pick one to start working on this week.