#95: 9 Customer Service Tips

Customer service can make or break a business, so make it good. Contrary to popular belief, customer service doesn't start after the sale and doesn't end when the job is done. Today, Logan is talking about 9 actionable tips that can help you sell more through great customer service. Follow these to keep customers happy now and in the future!   In this episode, we talk about… Building rapport with a potential customer in an appropriate manner Talking about customer benefits to add effect Staying flexible when chasing a lead Following up the inevitable mistakes that are going to happen Rules for using the bathroom at the job site Listening to music in a way that doesn't disturb anyone else Asking for the final payment in a normal way Having an established follow-up process Properly gifting your clients so that they remember you   Links to resources: Full Sail Marketing Giveaway Full Sail Marketing Facebook Sign up for The Blueprint and learn the fundamentals of successful marketing, go to contractorgrowthnetwork.com  For more Contractor Growth Tips visit us on Youtube at https://www.youtube.com/channel/UCYrCSDrWwoa2jFZPJ0F5q0A