#95 The Power of Engaged Listeners

Today, I interview Suzannah Baum who grew up in a household where the order of things was for women to be quiet and not disrupt the status quo. She looked up to her mother and thought it was completely normal to keep her comments to herself, pushing personal opinions and emotional reactions down and bottling them up. She followed in those footsteps from a very young age. Because this was the model put before her, Suzannah was a very quiet, shy child. She tells us that she often felt ignored and overlooked, which in turn led to her preferring it that way. She never felt encouraged to speak up, so in stead she eventually preferred to be ignored and overlooked, hiding in the corner. She loved her family, but she was learning to keep her thoughts to herself, avoid conflict, and let the more opinionated family members take center stage. This nature grew in her and continued into her adult life, manifesting itself in her college experience and in her career. She avoided stepping up to present material, afraid of critical reactions from others. She says she would "cling to the quietness". She knew she was capable and qualified when it came to doing big, challenging things, but this was holding her back. She knew something had to change in her life. Shortly after graduating college, Suzannah joined Toastmasters. She was intimidated by it, and the "transformation" didn't come naturally for her. She became more and more frustrated, but forced herself to commit to it for 3 months. She realized that she alone was responsible for her life, and for taking advantage of the opportunities she was presented. She tells us about the "culture of the group", and the way it changed her. Yes, she was writing and practicing speeches, but it was more than that; people were actively engaging with her. They were focused, showing interest, and even taking notes. After realizing that people were truly, genuinely interested in what she had to say, Suzannah's self view shifted. She felt validated and affirmed by a new understanding that her thoughts were important and people wanted to acknowledge them. Today, Suzannah helps others to overcome their own fears and recognize the power of their own words. She gives credit to the powerful and kind listeners who encouraged her along the way. __________________ Suzannah Baum is a public speaking and presentation skills expert, an executive speech coach, an author, and a speaker. She works with business professionals who want to position themselves as leaders by communicating with more confidence, impact, and human connection. Suzannah is the best-selling author of "From Nervous to Nailed It: Find Your Voice, Present With Impact, and Unleash Your Ultimate Speaking Potential." Released in late 2022, it is the quintessential guide for those who are looking to speak up, share their message in a compelling and authentic way, and not feel like they have to hold themselves back anymore. On a personal note... Suzannah lives in Montreal, is Mom to a 12-year-old boy and a 2-year-old budgie, and always travels with chocolate. Find Suzannah here: https://suzannahbaum.com/https://www.youtube.com/suzannahbaum http://ca.linkedin.com/in/suzannahbaum http://www.instagram.com/suzannahbaum https://www.facebook.com/suzannahbaumpublicspeaking/_________________I'm your podcast host, Dr. Doreen Downing, and I help people find their voice so they can overcome anxiety, be confident, and speak without fear. Get started now on your journey to your authentic voice by downloading my Free 7 Step Guide to Fearless Speaking: https://www.doreen7steps.com.  Support the showI’m Dr. Doreen Downing and I help people find their voice so they can speak without fear. Get the Free 7-Step Guide to Fearless Speaking https://www.doreen7steps.com​.