95. When Are Your Guests Most Uncomfortable?

When are your guests most uncomfortable? I'll save you the run around and just tell you; when they arrive. They don't know your rental. They may have been travelling for a long time. They may be wondering if they're even at the right property. They may be seeing a neighbor and wondering what the neighbor is thinking of them. So many unknowns (unless your check in instructions are stellar)... Ok now, with that said... When are they even more uncomfortable? When they are doing and thinking all of this in the dark! Lighting is crucial. The good news is, there are so many great options out there these days and we are going to discuss a few and also the areas where it's MOST IMPORTANT to make sure you get the lighting right.