956. Insights: The product leader’s guide to fighting fraud

For those listening in GCC and Turkey, this episode is sponsored by XM. https://bit.ly/ClaimBonusFintech -- About this episode: Host David Barton-Grimley is joined by some great guests to explore what fintech product leaders are doing to combat fraud. Fraud isn’t going away anytime soon. Scammers now use artificial intelligence, deepfake video calls, and emotionally manipulative tactics - like romance scams - to exploit a growing population of digital-first but fraud-naive users. For bad actors, it’s a golden era. But fintechs aren’t standing still. They’re turning that same technology into defensive tools, aiming to stop fraud before it even starts. In this episode, we unpack the modern fraud landscape and explore what it means to fight fraud at the product-build level - asking how product managers are tackling fraud from the very start of the creation journey and at every step thereafter. This week's guests: Joe Colchester - Head of Product at 11:FS Pulse  Tony Brancato - Chief Product Officer at Charlie  Monica Millares - Chief Product Officer at BigPay -- Links to check out: Find out more about 11:FS Pulse Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email [email protected]! Learn more about your ad choices. Visit megaphone.fm/adchoices