96. Policies of Yes with Jennie Garner

What are policies of yes and how might they help us serve our user groups? On this show Jennie Garner, Director of the North Liberty Library, shares what it means to think about policies in a way that creates flexibility, inclusion, empathy, and allyship with those we serve while including staff in policy development and training in a way that gets everyone to yes.

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This episode is 19 minutes long.

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This episode was published on January 13, 2022.

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