97: How Ops Leaders Can Turn Conflict into Their Team’s Competitive Edge

Find the full transcript at yourfuturerealized.com/97.At a successful, growing company, the sales ops team was split into two, to form dedicated sales and ops teams. It looked like the perfect solution. More focus, right? But soon, these teammates who’d worked together side by side for years, even gone to each other’s weddings, were squabbling. The split, instead of bringing clarity, caused confusion and a tug-of-war over priorities and resources. Instead of building the business, they were firing off spicy emails, arguing and building cases against each other. Maybe you’ve been caught in the middle of this kind of turf war, trying to keep things moving and wondering, “What the heck do I do NOW?”In this episode, I’m unpacking that moment and breaking down how to handle it so you help your team win and set yourself free from being stuck in the middle.