97 - Michelle Katzelnick (Communication in the studio)

Michelle Katzelnick comes on the show to talk about how important communication is to the customer experience. Bedside manner, professional presentation, and other parts of communication that some piercers might take for granted. An EXTREME(!) talk about staying comfortable.

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This episode is 1 hour and 3 minutes long.

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This episode was published on February 18, 2019.

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