#99 Dalla lamentela alla fidelizzazione del cliente

from Customer Service Culture · host Paolo FABRIZIO

Quando aumenti i prezzi puoi aspettarti lamentele: come rispondi? In questo episodio Paolo Fabrizio illustra un esempio pratico che ha portato alla fidelizzazione del cliente. Capitoli di approfondimento qui sotto↓

Episode metadata supplied by the publisher feed · Published May 18, 2017

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#99 Dalla lamentela alla fidelizzazione del cliente

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