A 4-Step Plan For New Chief Customer Officers, With Donna Peeples - CB29

This is Donna Peeple's second time in the Chief Customer Officer role, having held the role previously at AIG.  Her role now as CCO at Pypestream is with a much smaller company, in start up mode...but according to Donnna the path for her is the same, regardless of the size of the company.   The only variables she says are the scale of the work, and the legacy and culture of a larger established company that often makes the work more challenging to navigate.