A Behavioral Scientist’s View of Perspective-Taking with (Including with Robots!) ft. Dr. Xuan Zhao Purposeful Empathy Hosted by Anita Nowak

Watch this episode to learn how people systematically misunderstand each other, otherwise known as empathy gaps. Dr. Xuan Zhao is a research scientist at Stanford University, who studies how to help people connect, appreciate different perspectives, foster meaningful conversations and positive interactions, and create inclusive environments. In this episode, Xuan describes some of the research she is doing at SPARQ, a “do tank” that partners with industry leaders and changemakers to reduce societal disparities and bridge social divides using insights from behavioral science. 00:00 Introduction 00:28 About Xuan Zhao 01:35 What drew Xuan to study empathy 05:23 Underestimating the power of compliments 12:32 Underestimating people’s willingness to help others 16:09 Overestimating the negative impacts of showing vulnerability 21:18 What conditions enable us to take another's perspective? 23:25 How can conversations help with perspective-taking? 27:09 Can we have empathy with robots? 31:10 What are Xuan's recommendations for cultivating empathy in ourselves and in our society? 32:40 Xuan Zhao’s Purposeful Empathy Story CONNECT WITH XUAN ✩ Website: ​​https://www.xuan-zhao.com CONNECT WITH ANITA ✩ Email [email protected] ✩ Website https://www.anitanowak.com/ ✩ LinkedIn www.linkedin.com/in/anitanowak ✩ Instagram https://tinyurl.com/anitanowakinstagram ✩ Twitter https://twitter.com/anitanowak21 ✩ Facebook Page https://tinyurl.com/PurposefulEmpathyFacebook ✩ Facebook Group https://tinyurl.com/PurposefulEmpathyCommunity ✩ Podcast Audio https://tinyurl.com/PurposefulEmpathyPodcast This episode was brought to you by Grand Heron International REACH THEM AT ✩ Website www.grandheroninternational.ca; www.coachingonsite.ca; www.ghi.coach ✩ LinkedIn https://www.linkedin.com/company/grand-heron-international/ ✩ Facebook https://www.facebook.com/grandheroninternational/ ✩ Instagram @Grand_Heron_International ✩ Twitter @GrandHeronIntl ✩  https://twitter.com/GrandHeronIntl To watch the video with subtitles: https://www.youtube.com/channel/UC78vaeHVmoxebZCYtqsKe0A Video Edited by David Tsvariani