A Call for Positive Change

Motivated by making positive changes for military children who receive special education services, Michelle Norman, 2019 Armed Forces Insurance Navy Spouse of the Year, and Kaci Mc Carley, MCEC Professional Development Program Manager, are dedicated to raising awareness by participating in the upcoming Congressional Military Family Caucus Summit.  You are invited to the Congressional Military Family Caucus Summit on Wednesday, October 9, 2019 at the National Infantry Museum and Soldier Center located in Columbus, GA 8:30 A.M. Parents for FAPE Facebook Page: https://www.facebook.com/ParentsforFAPE/ National Defense Authorization Act 2020 Page 136/137:  https://www.congress.gov/116/crpt/hrpt120/CRPT-116hrpt120.pdf GAO Report to Congressional Committees:  https://www.gao.gov/assets/700/691647.pdf   Page 17 "The Marine Corps pays particular attention to customer satisfaction. Marine Corps officials told us that every three years Marine Corps headquarters administers a survey of family members enrolled in the EFMP. We previously reported that organizations may be able to increase customer satisfaction by better understanding customer needs and Page 18 GAO-18-348 Military Personnel organizing services around those needs.33 This survey is one of the primary ways Marine Corps headquarters measures customer satisfaction with family support services at installations worldwide. Marine Corps officials also said this survey helps ensure its EFMP is based on the current needs of families with special needs.”  This podcast has been made possible because of the generous support from the Wounded Warrior Project.