A Candid Discussion With Jeff Byars, Lifelong First Responder and Award-Winning Independent Patient Advocate

This is the story of a rural EMT (Emergency Medical Technician) who made the career decision to become an Independent Patient Advocate after his young daughter’s misdiagnosis. Jeff Byars is a Board Certified Patient Advocate (BCPA) in Cullman, Alabama. Like so many professional advocates, Jeff knew the healthcare system from both sides. Not only was he a first responder for 30 years, he also worked in healthcare reimbursement with direct access to administration. Jeff thought that when his daughter entered the healthcare system, he had the knowledge and experience to handle it. Jeff’s story is indeed inspirational, but it also embodies the essence of what it takes to be an Independent Patient Advocate. It’s all about using your skills and life experiences to help others. Jeff’s entry into the profession demonstrates the wide range of specialties, training, and life experiences that make up this emerging profession, and should encourage healthcare providers and administrators everywhere to recognize how viable and rewarding a career in advocacy can be. Please enjoy this candid discussion about the personal and professional life of the 2022 Independent Patient Advocate of the Year.