A chat with Jeannette Linfoot - Travel, diversity and trust

Jeannette Linfoot is one of the UK’s most experienced and trusted mentors, property investors and consultants. With a business journey that’s taken her to the top of the corporate world, and now into independent ventures, there are few who know more about the ins and outs of business life. Jeannette has joined Colin today for a candid discussion about the importance of health and safety in all business sectors, the impact of COVID-19 upon the travel industry, and the empowering ways in which we can increase diversity in the workplace. KEY TAKEAWAYS Health and safety is a particularly core aspect of the travel industry. The burden of care is often upon those responsible for organising holidays, and even the tiniest elements of travel and accommodation must be accounted for. Trust, openness and honesty, are key to making sure our customers feel secure and comfortable. But it’s equally as important to nurture those values for our workforce. Coronavirus has demonstrated to the world that health and safety is of crucial importance to all aspects of our lives. Never has safety in the workplace been under more scrutiny. Increasing diversity of any kind is an incremental process, and must be steadfastly maintained, built upon the core value of ensuring that diverse role models are visible and respected.  BEST MOMENTS ‘I’m fascinated by how you can bring the corporate aspect to the entrepreneurial world’ ‘If you’re buying a business then you need to know what’s in it. You need to get under the bonnet’ ‘Good health and safety is about communication and interaction’ ‘It’s about making diversity and inclusion a real strategic priority' VALUABLE RESOURCES The Interesting Health & Safety Podcast - https://podcasts.apple.com/vn/podcast/the-interesting-health-safety-podcast/id1467771449   Jeannette Linfoot Associates - https://www.jeannettelinfootassociates.com Jeannette Linfoot LinkedIn - https://www.linkedin.com/in/jeannettelinfoot/?originalSubdomain=uk ABOUT THE HOST Colin Nottage ‘Making health and safety as important as everything else we do.’ This is the belief that Colin is passionate about and through his consultancy Influential Management Group (IMG) is able to spread into industry. Colin works at a strategic level with company owners and board members. He helps business leaders establish and achieve their health and safety ambitions. He has developed a number of leading competency improvement programmes that are delivered across industry and his strengths are his ability to take a practical approach to problem-solving and being able to liaise at all levels within an organisation. Colin also runs a company that vets contractors online and a network that develops and support H&S consultancies to become better businesses. Colin chairs the Construction Dust Partnership, an industry collaboration directly involving many organisations, including the Health and Safety Executive. He is a Post Graduate Tutor at Strathclyde University and a highly sought-after health and safety speaker and trainer. He has a Post Graduate Certificate in Safety and Risk management, an engineering degree and is a Chartered Member of the Institution of Occupational Safety and Health (IOSH).