EPISODE · Feb 16, 2023 · 13 MIN
A ChatGPT-Powered Voicebot Demo and Conversation with the Microsoft Engineer
from CX Today · host CXToday.com
CX Today's Charlie Mitchell introduces a demo of a voicebot that combines Azure’s new Open AI platform with Azure Communication Services Call Automation and Azure Cognitive Services to excellent effect.He then speaks to its developer, Jason Shave - a Senior Software Engineering Manager at Microsoft - and his colleague Roy Dehing, Principal Program Manager at Microsoft, to discuss the potential of such innovation.In doing so, they consider:The process of creating such a voicebotCan businesses create a similar bot to answer customer queries?What advantages does this GPT-powered bot have over the conversational AI currently on the market?The potential of Azure's Open AI platform to improve other elements of customer experience
Embed this episode
What this episode covers
CX Today's Charlie Mitchell introduces a demo of a voicebot that combines Azure’s new Open AI platform with Azure Communication Services Call Automation and Azure Cognitive Services to excellent effect. He then speaks to its developer, Jason Shave - a Senior Software Engineering Manager at Microsoft - and his colleague Roy Dehing, Principal Program Manager at Microsoft, to discuss the potential of such innovation. In doing so, they consider: The process of creating such a voicebotCan business...
NOW PLAYING
A ChatGPT-Powered Voicebot Demo and Conversation with the Microsoft Engineer
No transcript for this episode yet
Similar Episodes
No similar episodes found.
Similar Podcasts
No similar podcasts found.