A Conversation with City Floor Supply

Brett Miller and staff from City Floor Supply, including owners Mike and Joe Glavin, as well as Caran Baxter, and Amanda Fox-Rouch discuss distribution in today’s wood flooring industry. They talk about changes in today’s distribution business, the economic climate, supply chain issues, the importance of keeping in front of their customers through different marketing strategies, their annual nailing competition, the importance of training, and some of the continuous challenges distributors face, including the fire that ravaged their business several years ago, and how they rose from the ashes.