A Culture of Feedback and Improvement

In today's episode: Monique Robertson Gunter explains how she helped Wellby Financial build a culture where employees felt their feedback would be heard and implemented. She took regular feedback meetings, wrote lots of notes, and framed the conversation to create the belief that her follow-up questions came from curiosity, not defensiveness. By surrendering to collective knowledge and experiences of the workforce, Wellby's leaders were able to build a culture that continually improves. Accountability started from the top-down. Culture Leaders Daily is a daily, five-minute podcast for CEOs where we dissect the week's biggest news, unpack hot-button workplace trends, and bring you exclusive interviews with leaders who leverage culture to drive real business results. Today's podcast is a short clip from Jessica's Culture Leaders interview with Monique Robertson Gunter. You can find the entire conversation on this podcast feed or watch it on YouTube. LinkedIn: https://www.linkedin.com/in/monique-robertson-gunter-6885871a/ Wellby Financial: https://www.wellbyfinancial.com/ Jessica Kriegel: Website: https://www.jessicakriegel.com/ LinkedIn - https://www.linkedin.com/in/jessicakriegel Instagram: https://www.instagram.com/jess_kriegel/ Culture Partners: Website: https://culturepartners.com/ LinkedIn: https://www.linkedin.com/company/culturepartners/