A Customer Service Masterclass - Muktaru Kargbo

Mucktaru Kargbo, or MK, as most people know him, is a multi-award winning, high-end barber, who is as skilled cutting European hair as he is cutting African hair. He's worked in salons, on TV, in film, for the catwalk, in session shoots and has taught extensively both in the UK and internationally.In this conversation, MK and I explored his journey from roots to tip (pun intended!) MK's approach to customer service makes a compelling watch and if you're in a sales or service role, whatever industry you're in, there are plenty of golden nuggets here for you.This was also a conversation about God, spirituality, the importance for men of being able to talk to each other, and how to live a good life.This one is not to be missed!