A Customer Service Rant: Episode 119
from The Daily RICHual Hosted by Rich Sands
When you and I shop, I think it's easy for us to see who is handling customer service well and who is struggling. We know where we are having a good, even pleasant experience and conversely we know where our treatment sucks. We also know why one place is a better experience than another - it's the people. Some companies profess a good philosophy or a customer driven mission statement and that is a beautiful thing.
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This episode was published on February 25, 2021.
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