A fairer ride? Rethinking the ride-hailing model

from BT Correspondents · host The Business Times

Ride-hailing is booming in Singapore, but behind the growth is a business model under strain. Incentives are shrinking, driver incomes are falling, and platforms are under pressure to turn a profit.  In this episode of TransportBT, correspondent Derryn Wong speaks with Kay Woo, founder of zero-commission ride-hailing platform Tada, about whether a more sustainable alternative is possible.  From profitability and driver shortages to AI ethics and the coming age of autonomous vehicles, who really wins, and who pays, in the future of ride-hailing? Highlights: 01:23 Tada's origin story 03:49 How is Tada profitable? 06:17 Paying drivers more 08:54 Ride-hailing algorithms 11:32 Preparing for the AI transition --- Send us your questions, thoughts, story ideas, and feedback to [email protected]. --- Written and hosted by: Derryn Wong ([email protected]) With Kay Woo, founder, Tada Edited by: Emily Liu & Claressa Monteiro Produced by: Derryn Wong, Emily Liu & Chai Pei Chieh A podcast by BT Podcasts, The Business Times, SPH Media --- Follow BT Correspondents: Channel: bt.sg/btcobt Amazon: bt.sg/btcoam Apple Podcasts: bt.sg/btcoap Spotify: bt.sg/btcosp YouTube Music: bt.sg/btcoyt Website: bt.sg/btcorresp Do note: This podcast is meant to provide general information only. SPH Media accepts no liability for loss arising from any reliance on the podcast or use of third party’s products and services. Please consult professional advisors for independent advice. --- Discover more BT podcast series: BT Money Hacks: bt.sg/btmoneyhacks BT Podcasts: bt.sg/pcOM BT Market Focus: bt.sg/btmktfocus BT Lens On: bt.sg/btlensonSee omnystudio.com/listener for privacy information.

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This episode was published on December 15, 2025.

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