A Good Night’s Sleep - How to Improve My Guests Experience | Ep. #225

It does not matter if we are travelling for pleasure or business, there are times when getting a good night’s sleep can be a taxing proposition.I have always said, “At a basic minimum, every hospitality property has to provide a clean facility and a comfortable bed.” At some point, we are all hospitality property guests, whether it be a hotel, resort, inn bed & breakfast, or Airbnb, and it does not matter if we are travelling for pleasure or business, there are times when getting a good night’s sleep can be a taxing proposition. But, sleep is critically important for the general health and well-being of everyone and the better you sleep, the better you live, work and play. As a hospitality property owner or manager, there could be many factors that affect your guest’s sleep that is out of your direct control. However, there are ways that you could help create a more comfortable, memorable sleep environment for your guests. Of all the items guests come into contact with during their hotel stay, bedding probably signifies the biggest percentage. Pillows, comforters, duvets, sheets, blankets and bed skirts are normally the first thing a guest might notice when they walk through the door. So, how they look, feel — and smell — is important. As the saying goes, you never get a second chance to make a first impression.Continue reading or watching listening and I will share with you more things to consider when wanting to give your guests a good night’s sleep…⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:https://keystonehpd.com/a-good-nights-sleep-225Get Your INNsider Tipshttp://keystonehospitalitydevelopment.com/Sign-up-for-INNsider-TipsJoin one of your private groupshttps://keystonehospitalitydevelopment.com/private-groupsSay hi on socialFacebook: https://www.facebook.com/KeystoneHDCTwitter: https://twitter.com/KeystoneHDCLinkedIn: https://www.linkedin.com/company/keystone-hospitality-developmentListen to The Hospitality Property School PODCAST herehttps://keystonehospitalitydevelopment.com/itunes-podcasthttps://www.spreaker.com/keystonehdcYouTubehttps://youtu.be/ArrOrQ6VA4UA Division of Keystone Hospitality Property Development