A Growing Instinct to Insure: Harshet Lunani of Qoala

Qoala has played a front-and-center role in modernizing Indonesia's hidebound insurance industry. Company Founder Harshet Lunani however views the role of agents in insurance as remaining key to increasing insurance penetration. Qoala seeks to "Uberise" insurance by removing the tedious complexities of pricing, underwriting and issuance services, and enabling anyone with personal networks to become a modern "agent". Capturing unprecedented digital insights into the customer has allowed Qoala to co-create entirely new families of insurance products with the likes of Traveloka, Tokopedia and others. (Show website | Transkrip Bahasa Indonesia)