A Hearty Welcome to the Return and Rise of Customer Capitalism

A far cry from the entrepreneurial capitalism that powered industry starting in the 1880s giving rise to illumination, communication, mechanization, transportation, capitalism has become “aberrant” with government entanglement, fixation on financialization, and command and control management. Enter "customer capitalism" - competing on customer satisfaction, embracing networks and innovation, and seeing profit as the outcome of a satisfied customer interacting with a satisfied workforce.Working on Purpose is broadcast live Tuesdays at 6PM ET and Music on W4CY Radio (www.w4cy.com) part of Talk 4 Radio (www.talk4radio.com) on the Talk 4 Media Network (www.talk4media.com). Working on Purpose is viewed on Talk 4 TV (www.talk4tv.com).Working on Purpose Podcast is also available on Talk 4 Media (www.talk4media.com), Talk 4 Podcasting (www.talk4podcasting.com), iHeartRadio, Amazon Music, Pandora, Spotify, Audible, and over 100 other podcast outlets.Become a supporter of this podcast: https://www.spreaker.com/podcast/working-on-purpose--2643411/support.