"A Kind of Magic": Cody Eddings of SnapRefund on Transforming the Claims Payment Experience, Conference Lessons, and Making Adjusters Less Salty

It’s 2026. We can track a burrito from the restaurant to our front door, but an adjuster can issue thousands of dollars in claim payments and still end up wondering where the check went.Cody Eddings, co-founder of SnapRefund, is working to change that.Cody joins Salty and Producer Brett to talk about transforming claims payments for the adjusters sending them and the policyholders waiting for them.We get into digital payments, mortgagee approvals, lost and uncashed checks, and the technology giving adjusters more visibility and fewer administrative headaches after they hit “issue payment.”We also talk about where AI can actually make an adjuster’s job easier, what claims technology could look like ten years from now, and what Cody has learned building a company inside the wonderfully complicated world of insurance.Then we discover Cody travels with Magic: The Gathering cards, spent four years DMing a Dungeons & Dragons campaign, and knows enough about dinosaurs to correct Jurassic Park.Come for the future of claims payments. Stay for the dinosaur lesson at the end.Learn more about SnapRefund at www.SnapRefund.io