EPISODE · May 16, 2017 · 7 MIN

A Lesson From Toyota: Thanking Employees for Pointing

from Lean Blog Audio: Practical Lean Thinking, Psychological Safety, and Continuous Improvement · host Mark Graban

Thanks to Lean Frontiers for sharing a story from Mike Hoseus on LinkedIn. Mike is, of course, co-author of the excellent book Toyota Culture: The Heart and Soul of the Toyota Way (written with Jeff Liker, who I just learned is retiring from the University of Michigan... more on that soon).

Episode metadata supplied by the publisher feed · Published May 16, 2017

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A Lesson From Toyota: Thanking Employees for Pointing

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